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Terms of Use and Service Policy

  i'm free are provided by the legal entity registered with the CNPJ under nº 42.037.667/0001-09 holder of the intellectual property on software, website, applications, contents and other assets related to the platform.

1. Of the object

The platform aims to license the use of its software, website, applications and other intellectual property assets, providing tools to help and streamline the daily lives of its users.

The platform is characterized by the provision of the following service: online sale of products on an e-commerce site.

2. Acceptance

This Term establishes obligations voluntarily and voluntarily contracted, for an indefinite period, between the platform and the natural or legal persons, users of the  site or application.

When using the platform, the user fully accepts these rules and undertakes to observe them, under the risk of applying the applicable penalties.

Acceptance of this instrument is essential for accessing and using any services provided by the company. If you do not agree with the provisions of this instrument, the user must not use them.

 

3. User access

All technical solutions available to the person responsible for the platform will be used to allow access to the service 24 (twenty-four) hours a day, 7 (seven) days a week. However, navigation on the platform or on any of its pages may be interrupted, limited or suspended for updates, modifications or any action necessary for its proper functioning.

4. Registration

Access to the platform's functionalities will require prior registration and, depending on the services or products chosen, the payment of a certain amount.

When registering, the user must provide complete, recent and valid data, and it is his sole responsibility to keep said data.those updated, as well as the user undertakes with the veracity of the data provided.

The user undertakes not to inform third parties of their registration and/or access data to the platform, being fully responsible for the use made of them.

Minors under the age of 18 and those who do not have full civil capacity must obtain prior express consent from their legal guardians to use the platform and services or products, being their sole responsibility for any access by minors and those who are not possess full civil capacity without prior authorization.

Upon registration, the user expressly declares and guarantees to be fully capable, being able to freely exercise and enjoy the services and products.

The user must provide a valid email address, through which the website will carry out all necessary communications.

After confirming the registration, the user will have a login and a personal password, which guarantees the user individual access to it. In this way, it is up to the user exclusively to maintain said password in a confidential and secure manner, preventing undue access to personal information.

Any and all activities carried out using the password will be the responsibility of the user, who must promptly inform the platform in case of misuse of the respective password.

It will not be allowed to assign, sell, rent or transfer, in any way, the account, which is personal and non-transferable.

It will be up to the user to ensure that their equipment is compatible with the technical characteristics that enable the use of the platform and services or products.

The user may, at any time, request the cancellation of his registration with the website. Your unsubscription will be carried out as quickly as possible, provided that no outstanding debts are verified.

The user, by accepting the Terms and Privacy Policy, expressly authorizes the platform to collect, use, store, process, assign or use the information derived from the use of the services, the website and any platforms, including all the information filled in by the user in the moment you carry out or update your registration, in addition to others expressly described in the Privacy Policy that must be authorized by the user.

5. Services or products

The platform may provide the user with a specific set of functionalities and tools to optimize the use of services and products.

On the platform, the services or products offered are described and presented with the highest degree of accuracy, containing information about their characteristics, qualities, quantities, composition, price, guarantee, expiration dates and origin, among other data, as well as the risks that present to the health and safety of the user.

Before finalizing the purchase of a certain product or service, the user must find out about its specifications and its destination.

The delivery of services or products purchased on the platform will be informed at the time of checkout.

6. Prices

The platform reserves the right to unilaterally readjust, at any time, the values of services or products without prior consultation or consent from the user.

The values applied are those that are in effect at the time of the order.

Prices are shown in reais and do not include delivery fees, which are specified separately and are informed to the user before finalizing the order.

When contracting a certain service or product, the platform may request the user's financial information, such as CPF, billing address and card data. By entering said data, the user agrees that, according to the payment method chosen, the prices then in force and informed at the time of contracting will be charged. Said financial data may be stored to facilitate access and future contracts.

7. Exchange and return

The platform's exchange and returns policy is governed by the Consumer Defense Code (Law No. 8078/90).

The exchange and/or return of the product may occur by:

a) right of withdrawal;

b) product addiction.

In case of regret, the user may return the product within 7 (seven) days after receiving it, by contacting sac@imfrenb.com, in accordance with the Consumer Protection Code (Law No. 8.078/90).

8. Support

In case of any doubt, suggestion or problem with the use of the platform, the user canYou will contact support via email sac@imfreenb.com.

These answering servicesUser service will be available on the following days and times:

Mon - Fri: 9am - 6pm:00​ Saturday: 9:00 am - 6:00 pm

9. Responsibilities

It is the user's responsibility to:

a) defects or technical defects originating in the user's own system;

b) the correct use of the platform, services or products offered, emphasizing good coexistence, respect and cordiality among users;

c) for compliance with and respect for the set of rules set forth in this Term of General Conditions of Use, in the respective Privacy Policy and in national and international legislation;

d) for the protection of access data to your account/profile (login and password).

It is the responsibility of the imfreenb.com platform:

a) indicate the characteristics of the service or product;

b) the information that was disclosed by him, and the comments or information disclosed by users are the sole responsibility of the users themselves;

The platform is not responsible for external links contained in its system that may redirect the user to an environment outside its network.

External links or pages that serve commercial or advertising purposes or any illicit, violent, controversial, pornographic, xenophobic, discriminatory or offensive information may not be included.

 

10. Copyright

This Term of Use grants users a non-exclusive, non-transferable and non-sublicensable license to access and make use of the platform and the services and products it makes available.

The structure of the site or application, brands, logos, trade names, layouts, graphics and interface design, images, illustrations, photographs, presentations, videos, written and sound and audio content, computer programs, databases, files of transmission and any other information and intellectual property rights of the corporate name imfree, subject to the terms of the Industrial Property Law (Law no. 9,279/96), Copyright Law (Law no. 9609/98), are duly reserved.

These Terms of Use do not assign or transfer any right to the user, so that access does not generate any intellectual property rights to the user, except for the limited license granted herein.

The use of the platform by the user is personal, individual and non-transferable, with any unauthorized commercial or non-commercial use prohibited. Such uses will constitute a violation of the intellectual property rights of the corporate name, punishable under the terms of the applicable legislation.

 

11. Sanctions

Without prejudice to other applicable legal measures, the company name i'm free may, at any time, warn, suspend or cancel the user's account:

a) that violates any provision of this Agreement;

b) who fails to comply with their duties as a user;

c) that has any fraudulent, fraudulent behavior or that offends third parties.

12. Termination

Failure to comply with the obligations agreed upon in these Terms of Use or the applicable legislation may, without prior notice, give rise to immediate unilateral termination by the corporate name i'm free and the blocking of all services provided to the user.

13. Amendments

The items described in this instrument may be changed, unilaterally and at any time, by i'mfree, to adapt or modify the services, as well as to meet new legal requirements. The alterations will be transmitted by the website and the user will be able to choose to accept the new content or to cancel the use of the services.

 

The services offered may, at any time and unilaterally, and without any prior notice, be stopped providing, altered in their characteristics, as well as restricted for use or access.

14. Privacy policy

 

In addition to this Term, the user must consent to the provisions contained in the respective Privacy Policy to be presented to all interested parties within the platform interface.

15. Of the forum

 

For the solution of disputes arising from this instrument, Brazilian law will be fully applied.

Any disputes must be submitted to the jurisdiction of the district in which the company's headquarters are located.

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